PRIVACY POLICY

Last Updated: August 2026

The Well respects your privacy. This Privacy Policy explains how information may be collected, used, and protected when you visit thewellmesa.com or choose to interact with us through our website.

INFORMATION YOU CHOOSE TO SHARE

You may choose to provide personal information when you:

  • Contact The Well through our website

  • Request information about therapy or other services

  • Join an email list

  • Register or express interest in a group, workshop, class, or community event

  • Follow a link to schedule or purchase a service

The information collected depends on how you choose to interact with us and may include your name, email address, phone number, or other information you voluntarily provide.

Please avoid submitting sensitive clinical or health information through general website forms or regular email. Therapy clients should use the communication methods provided by their therapist or our secure client platform when appropriate.

WEBSITE USE + COOKIES

Like most websites, thewellmesa.com may collect basic technical information when you visit, such as your browser or device type, pages visited, referring website, and general interaction with the site.

Our website and services embedded within it may also use cookies or similar technologies necessary for website functionality, security, analytics, or embedded content.

ANALYTICS

We may use website analytics to better understand how visitors find and use our website. This information helps us understand which pages are useful, improve the website, and make information easier to find.

Analytics information is not intended to be used by The Well to identify you as a therapy client or create a clinical record.

EMAIL + COMMUNITY UPDATES

If you choose to join one of our email lists, we may use the information you provide to send updates about The Well, community events, studio workshops, groups, classes, or other offerings.

You may unsubscribe from marketing or community emails at any time using the unsubscribe option included in those messages.

THIRD-PARTY SERVICES + LINKS

The Well uses and links to third-party services that may help with functions such as scheduling, registration, payments, email communication, maps, social media, or other website features.

When you follow a link to another website or provide information directly through a third-party service, that service’s own privacy policy and terms may apply. The Well is not responsible for the privacy practices of third-party websites or services.

EMBEDDED CONTENT

Some pages may contain embedded content such as maps, videos, social media content, images, or other resources from outside websites.

Embedded content may behave similarly to visiting the third-party website directly and may allow that provider to collect information or use cookies according to its own privacy practices.

THERAPY + PROTECTED HEALTH INFORMATION

The Well provides mental health services. Information collected and maintained as part of an established therapeutic relationship may be protected by federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), when applicable.

This Website Privacy Policy is separate from the privacy practices governing clinical services.

Please see our Notice of Privacy Practices for information about how protected health information may be used or disclosed and your rights regarding that information.

STUDIO, WORKSHOPS + COMMUNITY EVENTS

The Well also offers non-clinical experiences including creative workshops, studio classes, community events, and other opportunities to gather and create.

Information you provide when registering for or participating in these offerings is not necessarily protected health information simply because the offering is connected with The Well. When a service is a clinical or therapeutic service, it will be identified as such and the appropriate clinical privacy practices will apply.

HOW WE PROTECT INFORMATION

We take reasonable administrative and technical measures to protect information submitted through our website. However, no website, email system, or method of electronic communication can be guaranteed to be completely secure.

For that reason, please do not use general website forms or regular email to communicate highly sensitive clinical information or for urgent mental health needs.

CHILDREN’S PRIVACY

Our website is intended primarily to provide information to adults seeking services for themselves or their families. We do not knowingly use the public website to solicit personal information directly from children.

Parents or legal guardians should complete inquiries, registration, or scheduling when seeking services for a minor unless otherwise directed by The Well.

CHANGES TO THIS POLICY

We may update this Privacy Policy as our website, services, technology, or legal requirements change. The current version will be posted on this page with the date of the most recent update.

CONTACT US

Questions about this Website Privacy Policy may be directed to:

The Well
37 N Hibbert
Mesa, AZ 85201
480-409-5222

For questions specifically related to the privacy of clinical records or protected health information, please refer to our Notice of Privacy Practices.